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• Pre Delivery Inspection Information

  Learning how the systems in your home operate is one of the key benefits of the Pre-Delivery Inspection. The systems in your home include heating, ventilation, electrical and plumbing. The information that follows will assist you in learning more about these systems.

• Customer Survey Form

  At Golden Oak Homes, we are continuing our efforts to maximize customer service and satisfaction. Our goal is to surpass any and all expectations that a new home buyer may have in a builder. To accomplish this goal we need feedback from you! To achieve accurate information, we ask that you be as candid as possible. We also make sure that your comments on this survey will be kept confidential.

• A Maintenance Guide to Your Home

  All new homes go through an adjustment or “curing” process during the first year of occupancy. In addition to our comprehensive warranty program, it is important that you as the owner of a new home institute a program of regular but simple maintenance to protect the value of your new home. This program of homeowner maintenance should start the day you move in to your home and is particularly important during the first few months of occupancy.

  While this guide does not attempt to cover every eventuality, it covers many of the conditions that may be encountered in a new home and provides many helpful tips used by professionals to enhance your satisfaction of your new home. You will hopefully use this guide as a basis for your own homeowner maintenance program and as a reference if you encounter specific conditions.